Insener / Field service engineer

Töö kirjeldus

  • Daikin Applied Germany GmbH is looking for Field Service Engineer.
  • Main Functions (Accountabilities):
  • Field service work for maintenance, start-ups, repairs and warranties.
  • Organising and scheduling subcontractors.
  • Duties and Responsibilities:
  • Field service work:
  • Start-up, maintenance and repair: field intervention, clients’ notification, planning of visits, technical analysis and reports, documentation.
  • Maintain and repair HVAC/R equipment in a timely manner so as to satisfy the Customer requests.
  • Acquire the inputs and documentation to fix the issues/support the Customer needs based on the service order received from the Service Supervisor.
  • Follow emergency calls on weekends, national Holidays and/or outside of daily working time and fix the issue by phone or as needed going on site.
  • Perform the activities in compliance with all National and Regional Laws and regulations in force and in accordance with Company’s policies and procedures.
  • Technical Support:
  • Maintain and repair HVAC/R equipment.
  • Identify customer needs and prepare quotation contents.
  • Optimize the HVAC/R equipment to meet the customer expectations.
  • Communicate with Service & IT Manager and Service Manager reporting on project information.
  • Perform commissioning.
  • Promptly consult with the Service Coordinator in case of extraordinary events (emergency services, unexpected services not communicated by service order).
  • Open and close the services orders through a mobile device that is provided by the company.
  • Training:
  • Structured training phase.
  • Participate in technical training to build and deploy technical knowledge.
  • Support dealers on trouble shooting, repairs and new products.
  • Inform clients on new product after startup/commissioning.
  • Financial & Other Dimensions:
  • Based on the target of Service Department.
  • Increase customer’s loyalty by providing better services.

Kandidaadilt ootame

  • Skills, Experience and Qualifications.
  • Skills:
  • High integrity and strong sense of responsibility.
  • Self-motivated with focus on results and customer.
  • Commercial understanding – customer oriented.
  • Centrifugal compressor chiller knowledge.
  • Screw and scroll compressor chillers knowledge.
  • Air handling units knowledge (including controls).
  • Organisational skills, analytical thinking and problem solving.
  • Good client-facing and communication skills.
  • Good stress resistance.
  • Poblem solving.
  • Self esteem.
  • SW user skills: CRM (Salesforce), Microsoft Package (Excel, Word, …).
  • German language B2 – C1.
  • )  English language (A2.
  • Experience & Qualifications.
  • Eligibility Criteria split in 3 categories.
  • Mandatory criteria:
  • Grad.
  • Refrigeration Mechatronic Technician or Grad.
  • Master Craftsman Refrigeration.
  • Basic thermodynamic, electric, electronic and mechanic skills.
  • 2 years (minimum) of total experience in the Applied Business (HVAC/R).
  • Very good German knowledge spoken and written (B2 – C1.
  • Driving licence.
  • Good PC skills: Ms Office.
  • Desirable but not mandatory criteria:
  • Refrigeration Technical Diploma / Engineer from university would be a plus with degree in Installations and / or Mechatronics and / or Electronics.
  • Good English knowledge.
  • 5 – 10 years of total experience as field technician in a HVAC company.
  • Experience in working with Daikin Chillers, AHU would be a plus.
  • Aptitude to travel within Germany and less often abroad (~30 – 40% of time).
  • Töökogemus: vähemalt 2 aastat.
  • Keeleoskused: saksa (B2), inglise (A2).

Ettevõte pakub

  • Equipped Van (no private use), fuel, smartphone, laptop.


  • Work location: Germany, REMOTE/ FIELD Bavaria, Baden-Württemberg, Hesse.
  • Special conditions: The candidate should be located in one of the target regions, such as Baden-Württemberg, Bavaria or Hesse.
  • Depending on the order situation, a journey and an associated overnight stay within Germany may be required.
  • Assistance with finding accommodation.
  • Company information
  • Töötasu: 38 000€ per year (gross).
  • Töö asukoht: Saksamaa, Herriotstraße 1, 60528 Frankfurt am Main
  • Kandideerimisdokumendid: CV, kaaskiri
  • Ettevõte: EURES Saksamaa
  • Kontakt: Susanne Bonn , eures adviser,
  • Tööleasumine niipea kui võimalik.

  • Asukoht:
  • Töötasu:
  • Töösuhe:
  • Lisatud:
    1 nädal tagasi
  • Kategooria:
  • Tähtaeg:
  • Keeled:
    Saksa, Inglise
  • Free spots: